RETURN POLICY

At Desest Inspired LLC (“we”, “the Company”, or “this Website”), we want you to be satisfied with the products you purchase. If you are not satisfied with your purchase, we offer the following refund and return policy to ensure a pleasant and hassle-free shopping experience.

1. Return Conditions
We accept return requests within 30 days of receiving the goods.

Products must be in brand new, unused, with original tags and packaging.

Some sale or promotional items may not be eligible for return; please see the product page for details.

2. Return Process
To ensure a smooth return process, please follow these steps:

Contact Us: Contact our customer service team by email at annamarie@desestinspired.com or by phone at (910) 560-7243, providing your order number and reason for return.

Obtain Return Authorization: Our customer service representative will provide you with a return authorization number and detailed return instructions after confirming the return information.

Packing and Return: Please securely return the product and all packaging materials to the original box and clearly mark the return authorization number on the outside of the package. Please return the package to the following address using a trackable mailing method:

177 W Kinderton Way Apt 305, Advance, NC 27006

3. Refund Processing

Once we receive and review your return request, we will process your refund within 5-7 business days. The refund will be processed through your original payment method, and processing time may vary depending on your bank or payment service provider.

4. Shipping Policy

Initial Shipping Costs: Shipping costs will not be refunded if you select a non-standard shipping method (such as expedited delivery).

Return Shipping Costs: Return shipping costs will be borne by the customer unless there is a quality issue with the item or the wrong item was shipped.

5. Exchange Policy

If you wish to exchange an item, please follow the return process and specify the item you wish to exchange, its size, or color when contacting us. After we receive your returned goods, you will be required to pay for new shipping.

6. Abnormal Situations
If you receive defective, damaged, or incorrect goods, please contact us as soon as possible. We will provide you with appropriate solutions, including replacement or a full refund.

7. Policy Changes
We reserve the right to update this refund and return policy at any time. Each change will be updated on this page. We recommend that you check regularly for the latest policy information.

Thank you for choosing Desest Inspired LLC! We look forward to providing you with excellent products and services.